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Licence key-related error message: "Key has expired"
Typical error message found in the LUSASM_*.ERR file:
***ERROR*** All Keys Are Invalid For The Following Reasons:-
Key XXXXXXXXXXXXXXXXXXXXXXXXX - Key Has Expired
Contact FEA Support Desk For New Key
Key error - See LusasM.err for details
What to do when you see this message
This is typically caused because your 25-digit licence keys are out of date. See
About installing or changing
licence keys
You should check and edit licence
keys sent to you with reference to the licence keys sent to you by
us. If the latest keys sent by
the key department have actually expired, then you should contact
us
to check the reason - it is usually because we are waiting for payment or
for return of a signed licence agreement. In some circumstances we will be able to
give a temporary extension to the licence until the licence/ payment issue
has been resolved.
Try the "general key
errors" checklist
List of other key error messages
with links to solutions
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