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Wrong licence key in use
Although typed correctly, the
25-digit licence key may be wrong for one of the following reasons:
-
If more than one version of LUSAS is
installed, the icon or menu shortcut being used to start the program
may be pointing to a different version of the software than
expected. Check that the licence key given in the
LUSASM_0.ERR file is same key that has been installed. More
on installing or changing a licence key
-
Users with dongled
licences: The dongle
in use must match the dongle for which the licence key was
generated. There can arise difficulties when multiple dongles are shared between users.
You should check and edit licence
keys sent to you with reference to the licence keys sent to you by
us. You
may enter more than one key and copy the
FEA.KEY file to other PCs with the software installed. Read
more
-
Users with hard disk or
ethernet licences: The security code of the PC in use must match the code
given when the licence key was generated. Check the hard disk or
ethernet code by following the
installation notes again, and check that the value corresponds
with the most recent set of licence keys sent by the LUSAS licencing
department.
If you cannot identify why the wrong key is being
used contact LUSAS technical
support
More about
editing and adding licence keys and the FEA.KEY file
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