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Obtaining LUSAS technical support
Technical support is available from the LUSAS distributor that serves
your country or region. It is provided free to those clients with a current
support and maintenance agreement.
- Before contacting the support team, check
the User Area which may provide the help you
- Read "everything you need to know before contacting
LUSAS technical support".
- Email your local LUSAS Distributor
to get advice and assistance. Some of our
distributors have their own web sites which we would encourage you to visit.
For the UK and non-distributor
supported countries, email the
support team or call the telephone helpline (+44 (0)20 8549 9229
extension 5) between 9.15 a.m. and 5 p.m. Monday- Friday, UK local time.
- For the USA only, email the support
team or call toll free 1-800 97 LUSAS (1-800 97 58727). Calls and emails
will be responded to up until 17.00 EST Monday- Friday
- Queries sent directly to the UK support team from a country with
local distributor support will be redirected automatically to that local distributor as a