Support home | Obtaining support
| Licence key queries |
Local distributors | Training
| Consultancy | User group | User
area | Distributor area
We offer a variety of customer support services, including
training, engineering consultancy, "hotline" technical support, continuous software and documentation maintenance and a commitment to quality
assurance. We send our clients printed newsletters showing interesting uses of LUSAS software and keep
them informed from time to time of software and website updates and forthcoming LUSAS-related
events and information via our occasional email newsletter LUSAS e-News. See the
User Area for more details.
technical support - how you can obtain technical advice and
assistance with your analyses
- Licence key queries - online help if you
are encountering trouble getting security keys to work.
- Local Distributors -
obtain local support for your region
- Training - details of training
courses available from our UK headquarters.
- Consultancy - to help you
get the most from your designs.
- User group
- contact information and details of forthcoming user group events.
- User area - many helpful articles,
listings, LUSAS software downloads and links for users (password protected)
- Distributors Area - general marketing information and
downloads for distributors.
At all points of contact with our clients we listen carefully to
any suggestions and
criticisms of our software and company. A further significant source of client input to our
software originates through our LUSAS User Group which holds
regional Special Interest Group meetings from time to time.