LUSAS User Area

Support

The LUSAS User Area seeks to provide answers to the most frequent queries that are received by the LUSAS technical support team. It also contains a host of useful information to assist clients with their use of LUSAS and includes a knowledge base of known and fixed software issues, details of current and past software releases and links to the latest software downloads.

The LUSAS User Area is for current LUSAS clients only and is username and password protected. The named LUSAS contact(s) within your company or organisation should be able to provide you with the Username and Password required.

If you need the username and password:

Please provide us with the following information:

Your Details:

Name
Company/University/Organisation
Country
Email Address *
AND
(from the LUSAS main menu select Help > About LUSAS Modeller > Key Information)
For >V14.2 users: Your License Number (KeyID)
For <V14.2 users: Your Client/Key Number

* Please ensure that your email address is entered correctly otherwise we will not be able to contact you with the required details.

Your details will be checked in our database before supplying you with the Username and Password required.
If you do not receive your username and password within one working day please contact webmaster@lusas.com listing the information required as shown above..

consultancy

Any modelling and analysis capabilities described on this page are dependent upon the LUSAS software product and version in use.