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Clock tamper detection error
Error(s)
occurred on validating key: [SENTINELLM,STANDALONE,#####]
Error[26]:
Request denied due to clock tamper detection.
. . .-whilst obtaining licence for "LusasM_#####"
The error message above refers
to a particular license key ID ##### and indicates that the license
software has detected a change to the PC’s clock (clock tamper/time
tamper error). If there have been no known changes made to the time set on
the PC or license server clock, this can still occur for example, if the
computer is on a network and the network administrator has set-up the
server to synchronise the time on all of its clients, for example, using
time sync software. Not all time sync software packages operate in a way
that is consistent with Microsoft standards. Because of this, when that
software changes or updates the time on the machine, it will set off the
clock tampering flags of that operating systems. Sentinel RMS reviews
those flags. If Sentinel RMS sees that the OS has detected time tampering,
it will act accordingly.
If a PC has been set to a date/ time far in the
future (e.g. months or years) by accident, then it will be necessary
to obtain a time tamper fix from Support@lusas.com.
Please mention the licence key ID affected and send a screenshot of the
error message encountered.
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