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Licence key-related error message: The USB key is not present in USB port (for feature "LusasM_####")
"Limited Version in
Operation"
Typical message appearing in a
Key Information dialog on opening a large model:
[SENTINELLM,STANDALONE,####]: The USB key is not present in USB port (for feature "")
******************************************
* LUSAS limited version in operation*
******************************************
Restrictions: 500 Nodes
250 Elements
1500 Degrees of Freedom
10 Loadcases
100 Points (LUSAS Modeller)
If you wish to upgrade the software,
to remove the restrictions or to
obtain a new license please contact LUSAS
And/or the following messages in
the Text Output pane in Modeller:
Error(s) occurred on validating key: [SENTINELLM, STANDALONE, ####
- The USB key is not present in USB port (for feature "LusasM_####")
- The USB key is not present in USB port (for feature "LusasM13")
And/or the following messages in
the Text Output pane in Modeller:
LUSAS limited version in operation
Limits are:
Nodes 500
Elements 250
Loadcases 10
Points 100
Causes & links to solutions
This error typically has one of the following
causes:
-
The
"Teacher and training limits" option is ticked in
the LUSAS Configuration Utility
-
The
USB Key drivers may need to be updated.
-
The USB key has not been detected
– ensure that the usb key is plugged directly into a USB socket
on the PC (not into a usb hub) and then please reboot you machine
and try again
-
The USB port is faulty –
try connecting another device, known to be working, to the USB
port to check it
-
The USB key may be faulty
–
try using the USB key on another PC that has LUSAS installed to
confirm that the actual key is OK
-
A Firewall may be blocking access
to the key
If you continue to encounter problems
please create a licensing report and email it to Support@lusas.com.
Please click here
for details as to how to create this report.
License key-related error
messages for standalone licenses
License key-related error
messages for network licenses
Installation
procedures and errors for V14.1 and earlier versions including V13
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