Engineering analysis and design software
Any structure. One solution.

As LUSAS takes its social responsibility very seriously, we have implemented remote working for all employees for the foreseeable future. We will be curtailing any face to face meetings, and are switching to virtual meeting methods instead. This is in order to keep both our employees and our customers as safe as possible.

Because many of you are doing the same, we wanted to remind you that you can use LUSAS products remotely:

  • For Standalone licences, the USB dongle should be inserted into the home computer

  • For Network licences, access the LUSAS licence via your organisationís VPN. 

If you would like advice on this, or if you would like to talk to us about changing your licencing arrangements, please get in touch with your Account Manager or our Customer Support team.

We will be able to provide the same high level of service to our customers during this time. This will include contact with our Customer Support team and the continuing development of our products.


Support

Support home  |  Obtaining support  |  Licence key queries  |  Distributors / resellers  |  Videos  |  Training  |  Testimonials  |  Consultancy  |  User area  |  Distributor area

We offer a variety of customer support services, including training, engineering consultancy, "hotline" technical support, continuous software and documentation maintenance and a commitment to quality assurance. We send our clients our occasional email newsletter 'LUSAS e-News' to keep them informed of software and website updates, and of  forthcoming LUSAS-related events. For detailed technical support information clients can visit the password protected User Area.

Support index

  • About technical support - how you can obtain technical advice and assistance with your analyses

  • Licence key queries - online help if you are encountering trouble getting security keys to work.

  • Local Distributors and Resellers - how to obtain local support for your region

  • Videos - LUSAS videos / presentation sessions to show how selected modelling and analysis tasks are done

  • Training -  details of training courses available from our UK headquarters.

  • Consultancy - to help you get the most from your designs.

  • Testimonials - a selection of comments received from those using our LUSAS Technical Support service.

  • User area - many helpful articles, listings, LUSAS software downloads and links for users (password protected)

  • Distributors Area - general marketing information and downloads for distributors. (password protected


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LUSAS is a trademark and trading name of Finite Element Analysis Ltd. Copyright 1982 - 2019. Privacy policy. 
Any modelling and analysis capabilities described on this page are dependent upon the LUSAS software product and version in use. Last modified: March 17, 2020.