LUSAS Support Index

Engineering analysis + design software

Support

We offer a variety of customer support services, including training, engineering consultancy, "hotline" technical support, continuous software and documentation maintenance and a commitment to quality assurance.

We send our clients our occasional email newsletter 'LUSAS e-News' to keep them informed of software updates and of forthcoming LUSAS-related events.

For detailed technical support information clients can visit the User Area.

Christmas and New Year

Please note that most of our staff are on holiday over the Christmas period

We close for general business at 17:00 GMT on

Wednesday, 24th December 2025

Note that that technical support is provided for North American clients until 17:00 EST on that day.

We re-open for business at 9:15 GMT on

Friday, 2nd January 2026

All enquiries will be handled as soon as possible on our return.

Support index

About technical support - how you can obtain technical advice and assistance with your analyses.
Licence key queries - online help if you are encountering trouble getting security keys to work.
Local Distributors and Resellers - how to obtain local support for your region
Videos - LUSAS videos / presentation sessions to show how selected modelling and analysis tasks are done.
Training - details of training courses available from our UK headquarters.
Consultancy - to help you get the most from your designs.
Testimonials - a selection of comments received from those using our LUSAS Technical Support service.
User area - many helpful articles, listings, LUSAS software downloads and links for users.
Distributors Area - general marketing information and downloads for distributors. (password protected.
News - occasional announcements relevant to all clients.

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LUSAS is a trademark and trading name of Finite Element Analysis Ltd. Copyright 1982 - 2025. Last modified: December 22, 2025 . Privacy policy . Any modelling, design and analysis capabilities described are dependent upon the LUSAS software product, version and option in use.